Privacy Policy
Welcome to Emly Chilli! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our online food ordering services.
1. Information We Collect
- Personal Information:
When you place an order, register an account, or contact us, we may collect personal details such as your name, email address, phone number, and delivery address.
- Payment Information:
To process your orders, we collect payment details, including credit card numbers or other payment methods. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
- Usage Data:
We collect information on how you interact with our website, such as your IP address, browser type, pages visited, and the time spent on each page. This information is gathered to improve the performance of our website and does not personally identify users by itself.
- Cookies:
Our website uses cookies to enhance your browsing experience. These cookies help us remember your preferences and provide you with personalized content. Cookies are small bits of data cached in a user’s browser. Emly Chilli utilizes cookies to determine whether or not you have visited the home page in the past.
2. How We Use Your Information
- Order Fulfillment:
Your personal information is primarily used to process and deliver your orders.
- Customer Support:
We use your contact details to assist you with any inquiries or issues you may have.
- Marketing:
With your consent, we may send you promotional offers, discounts, and updates about our services.
- Improving Our Services: The usage data we collect helps us analyze website traffic and improve our online ordering platform. We may use non-personal “aggregated data” to enhance the operation of our website or analyze interest in the areas of our website.
3. Sharing Your Information
We do not sell, trade, or rent your personally identifiable information to others, except as outlined below:
- Service Providers:
Third-party vendors who assist us in processing payments, delivering orders, and providing customer support. For example, we must release your mailing address information to the delivery service to deliver the products that you ordered.
- Legal Compliance:
If required by law, to respond to a subpoena, court order, or another such request, or to protect our rights, we may disclose your information to legal authorities. We may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law.
- Corporate Reorganizations:
Your personally identifiable information may be provided to a party if Emly Chilli files for bankruptcy or there is a transfer of assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Emly Chilli takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, no online system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access Your Data:
Request a copy of the personal information we hold about you.
- Update Your Information:
Correct any inaccuracies in your personal data.
- Delete Your Data:
Request the deletion of your personal information, subject to legal and contractual obligations.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it. Minors under the age of 18 are not permitted to use the Emly Chilli website or services, and we request that minors under the age of 18 not submit any personal information to the website.
8. Corrections and Updates
If you wish to modify or update any information Emly Chilli has received, please contact us at [Contact Email].
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to meet the requirements and standards. Any changes will be posted on this page, and the date of the latest update will be indicated at the top. Modifications will be effective on the day they are posted.
10. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Emly Chilli
[email protected]
600 52 23 20
Sheikha Building – Shop – 3 13th St – near Lamcy Plaza – Oud Metha – Dubai
